4
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) Our business doesn’t need much marketing. Our products or services sell without having to do much.
Marketing Perspectives
5
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) It is more important to focus on what the customer buys now, rather than what the customer will buy in the future.
Marketing Perspectives
6
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) Our business has a separate, annual marketing budget item within the overall budget.
Marketing Perspectives
7
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) Our current customers are the firm’s most important asset.
Marketing Perspectives
8
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) Everyone in this firm makes customers a top priority.
Marketing Perspectives
9
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) We rely heavily on experience when making marketing decisions.
Marketing Perspectives
10
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) We invest in building long-term relationships with our customers.
Marketing Perspectives
11
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) We quickly adjust to meet changing customer expectations.
Marketing Perspectives
12
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) It is more expensive to retain a current customer than to acquire a new one.
Marketing Perspectives
13
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.
(marketing perspective) Customer demand is usually the reason we introduce a new product/service.
Marketing Perspectives