Competition
» Competition, Volume 3, Issue 8, 2003
Business owners try to compete using different tactics or strategies. On a scale of 1 to 9 with 1 meaning it plays no part in your competitive strategy and 9 meaning it is your entire competitive strategy, how are you trying to compete? Are you trying to use:?
13E. (business strategy) Better service.
| Response | ||||
|---|---|---|---|---|
| 1 | 9-7 (Significant portion) | 83 | ||
| 2 | 6-4 | 8 | ||
| 3 | 3-1 (Non-significant portion) | 8 | ||
| 4 | DK/Refuse | 1 | ||
| Total (%) | 100 | |||
| N | 754 | |||
Notes: Eighty-three (83) percent of small employers say that better service constitutes a significant portion (7-9 on a nine-point scale) of their business strategy (Q#13E).

