Telecommunications
» Telecommunications, Volume 4, Issue 8, 2004
If respondent or someone on his/her behalf shopped for a new supplier of LOCAL telephone service in the last three years.
Was it because you were dissatisfied with:?
4aE. (dissatisfaction with local service) The provider merged or was getting out of the business.
| Response | ||||
|---|---|---|---|---|
| 1 | Yes | 12 | ||
| 2 | No | 86 | ||
| 3 | DK/Refuse | 3 | ||
| Total (%) | 101 | |||
| N | 309 | |||
Notes: Twelve (12) percent of those who shopped for a different local telephone service provider cite a merger or the provider leaving the business as a reason that they were dissatisfied with their current provider (Q#4aE).
