» Telecommunications, Volume 4, Issue 8, 2004

If respondent or someone on his/her behalf shopped for a new supplier of LOCAL telephone service in the last three years.

Was it because you were dissatisfied with:?

4aF. (dissatisfaction with local service) You wanted to consolidate telecommunications services with one provider.

Notes: Forty-nine (49) percent of those who shopped for a different local telephone service provider cite the desire to consolidate communications services with one provider as a reason that they were dissatisfied with their current provider (Q#4aF).