» Telecommunications, Volume 4, Issue 8, 2004

If respondent or someone on his/her behalf did NOT shop for a different local telephone provider in the last three years.

4c. Was the reason you didn’t shop because you were satisfied with your LOCAL telephone service provider because there were no real alternatives, or because you had more pressing matters?

Notes: Sixty (60) percent of the small employers who did not shop for a new local telephone service provider in the last three years report that they were satisfied with their current service (Q#4c).