» Telecommunications, Volume 4, Issue 8, 2004

If respondent uses a cell phone OR purchases a cell phone(s) for selected employees AND respondent or someone on his/her behalf shopped for a new supplier of cell phone services in the last three years AND changed cell phone providers.

8e1. Did you have to pay a contract termination penalty?

Notes: Sixteen (16) percent of small employees who shopped and then switched cell phone providers paid a penalty for terminating their contracts (Q#8e1).