» Telecommunications, Volume 4, Issue 8, 2004

If respondent uses a cell phone OR purchases a cell phone(s) for selected employees AND respondent or someone on his/her behalf did NOT shop for a new supplier of cell phone services in the last three years.

8f. Was the reason you didn’t shop because you were satisfied with your cell phone service provider, because there were no real alternatives, or because you had more pressing matters?

Notes: Sixty-eight (68) percent of small employers who did not shop for a different cell phone provider in the last three years were generally satisfied with their service (Q#8f).