Telecommunications
» Telecommunications, Volume 4, Issue 8, 2004
If respondent has Internet service in the business AND respondent or someone on his/her behalf shopped for a new supplier of Internet service in the last three years.
Why? Was it because you were dissatisfied with:?
9e1B. (dissatisfied with Internet service) The reliability of the service.
| Response | ||||
|---|---|---|---|---|
| 1 | Yes | 43 | ||
| 2 | No | 56 | ||
| 3 | DK/Refuse | 1 | ||
| Total (%) | 100 | |||
| N | 206 | |||
Notes: Forty-three (43) percent of small employers with Internet service shopped for a different Internet service provider because they were dissatisfied with service reliability (Q#9e1B).
