Telecommunications
» Telecommunications, Volume 4, Issue 8, 2004
If respondent has Internet service in the business AND respondent or someone on his/her behalf shopped for a new supplier of Internet service in the last three years.
Why? Was it because you were dissatisfied with:?
9e1D. (dissatisfied with Internet service) The responsiveness of the provider to problems.
| Response | ||||
|---|---|---|---|---|
| 1 | Yes | 36 | ||
| 2 | No | 63 | ||
| 3 | DK/Refuse | 1 | ||
| Total (%) | 100 | |||
| N | 206 | |||
Notes: Thirty-six (36) percent of small employers with Internet service shopped for a different Internet service provider because they were dissatisfied with the responsiveness of the provider to problems (Q#9e1D).
