» Business Insurance, Volume 2, Issue 7, 2002

If respondent purchases insurance to cover vehicle collision and liability AND the cost of vehicle collision and liability insurance rose in the last year AND respondent filed a claim of $1,000 or more in the last year.

3G2a. How satisfied were you with the insurance company’s response? Were you very satisfied, generally satisfied, not too satisfied, or not at all satisfied?

Notes: Fifty-one (51) percent of small employers who have vehicle collision and liability insurance, had their premiums rise in the last 12 months, and filed a vehicle collision and liability claim of more than $1,000 in the last year were "very satisfied" with their insurance company's claims response (Q#3G2a).