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» Business Insurance, Volume 2, Issue 7, 2002
If respondent purchases insurance to cover workers' compensation AND the cost of workers' compensation insurance rose in the last year AND respondent filed a claim of $1,000 or more in the last year.

3I2a. How satisfied were you with the insurance company’s response? Were you very satisfied, generally satisfied, not too satisfied, or not at all satisfied?

Response
1 Very satisfied 30
2 Generally satisfied 46
3 Not too satisfied 14
4 Not at all satisfied 11
Total (%) 101
N 65

Notes: Seventy-six (76) percent of small employers who have workers' compensation insurance, had their premiums rise in the last 12 months, and filed a workers' compensation claim of more than $1,000 in the last year were "very satisfied" with their insurance company's claims response (Q#3I2a).


Volume 2, Issue 7, 2002
ISSN - 1534-8326

William J. Dennis, Jr.
NFIB Research Foundation



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