Success, Satisfaction and Growth
» Success, Satisfaction and Growth, Volume 1, Issue 6, 2001
If respondent rated business success on a scale of "1" to "10."
3a. What are the TWO most important factors influencing the rating you just made of your firm’s success?
| Response | ||||
|---|---|---|---|---|
| 1 | Financial performance | 32 | ||
| 2 | Growth performance | 14 | ||
| 3 | Quality of products or services offered | 42 | ||
| 4 | Treatment of employees, customers, business associates | 37 | ||
| 5 | Personal satisfaction | 25 | ||
| 6 | Variance from initial expectation | 5 | ||
| 7 | Other | 7 | ||
| 8 | No second reason | 36 | ||
| 9 | DK/Refuse | 2 | ||
| Total (%) | 200 | |||
| N | 742 | |||
Notes: Forty-two (42) percent of small employers who rated their business's success rated it on the quality of products/services offered (Q#3a).
