» The State of Technology, Volume 5, Issue 5, 2005

If respondent used new or significantly improved processes, equipment or software to produce or distribute the business's products or services in the last year.

1a. Was it one new or significantly improved process, piece of equipment, or piece of software, or was it more than one?

Notes: Sixty-one (61) percent of small employers who used new or significantly improved processes, equipment or software in their businesses in the prior year introduced more than one of them (Q#1a).