» The State of Technology, Volume 5, Issue 5, 2005

If respondent used new or significantly improved processes, equipment or software to produce or distribute the business's products or services in the last year.

Think of the single most important new or significantly improved process, piece of equipment, or piece of software introduced into your business in the last year.

1c. Was this new or significantly improved (process/piece of equipment/piece of software) new on the market or just new to your business?

Notes: Sixty-nine (69) percent of small employers who used new or significantly improved processes, equipment or software in their businesses in the prior year, report that their most important up-grade was new to the business (not to the market) (Q#1c).