» The State of Technology, Volume 5, Issue 5, 2005

If respondent used new or significantly improved processes, equipment or software to produce or distribute the business's products or services in the last year.

Think of the single most important new, or significantly improved, process, piece of equipment, or piece of software introduced into your business in the last year.

1e. Where did you get the idea for this (process/piece of equipment/piece of software)? Did you develop it from scratch yourself, upgrade or modify it based on what you saw somewhere else, or directly copy an idea you saw somewhere else?

Notes: Fifteen (15) percent of small employers who used new or significantly improved, processes, equipment or software in their businesses in the prior year, developed the idea from scratch (Q#1e).