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Marketing Perspectives

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» Marketing Perspectives, Volume 6, Issue 8, 2006
Please tell me if you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree or strongly disagree with the following statement about marketing as it is done in your business.

18. (marketing perspective) Most of our marketing decisions are based on what we learn from day-to-day customer contact.

Response
1 Strongly agree 51
2 Agree 32
3 Neither agree nor disagree 4
4 Disagree 9
5 Strongly disagree 5
6 DK/Refuse 0
Total (%) 101
N 752

Notes: Eighty-three (83) percent of small employers agree that most marketing decisions are based on what they learn from day-to-day contact with customers (Q#18).


Volume 6, Issue 8, 2006
ISSN - 1534-8326

Claes Hultman
Örebro University

Gerald E. Hills
University of Illinois-Chicago

William J. Dennis, Jr.
NFIB Research Foundation

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