IT Issues
» IT Issues, Volume 7, Issue 5, 2007
If respondent has a stand-alone computer(s) or a computer connected to a network system OR has access to a computer at home that they use for business purposes.
5I. (IT problem) Getting timely or prompt service when you have a problem
| Response | ||||
|---|---|---|---|---|
| 1 | Very serious | 20 | ||
| 2 | Somewhat serious | 16 | ||
| 3 | Not too serious | 23 | ||
| 4 | Not at all serious | 40 | ||
| 5 | DK/Refuse | 1 | ||
| Total (%) | 100 | |||
| N | 713 | |||
Notes: Twenty (20) percent of small employers who have a stand-alone computer(s) or a computer connected to a network system at their business or have access to a computer at home that they use for business purposes find getting timely or prompt service when they have a problem a very serious IT problems for their company.
