Finance Questions
» Finance Questions, Volume 7, Issue 7, 2007
If respondent checked personal credit records in the last three years to determine if it was correct AND complained to a credit bureau that personal records were inaccurate or that there were incorrect entries in them.
3a2. How satisfied were you with _____’s response to your complaint or complaints? Were you:?
| Response | ||||
|---|---|---|---|---|
| 1 | Very satisfied | 22 | ||
| 2 | Somewhat satisfied | 39 | ||
| 3 | Somewhat dissatisfied | 14 | ||
| 4 | Very dissatisfied | 21 | ||
| 5 | DK/Refused | 4 | ||
| Total (%) | 100 | |||
| N | 75 | |||
Notes: Twenty-two (22) percent of small employers who checked personal credit records in the last three years to determine if they were correct AND complained to a credit bureau that personal records were inaccurate or that there were incorrect entries in them, were very satisfied with the credit bureau’s response to their complaint or complaints.
