Strategy
» Strategy, Volume 12, Issue 3, 2012
Business owners try to compete using different business strategies. On a scale of 1 to 7 with 1 meaning it plays no part in your competitive strategy and 7 meaning it is your entire competitive strategy, how are you trying to compete? Are you trying to compete using:?
13G. Target missed or poorly serviced customers
| Response | ||||
|---|---|---|---|---|
| 1 | No part in competitive strategy | 26 | ||
| 2 | 9 | |||
| 3 | 9 | |||
| 4 | 12 | |||
| 5 | 15 | |||
| 6 | 9 | |||
| 7 | Entire competitive strategy | 17 | ||
| 8 | DK/Refuse | 4 | ||
| Total (%) | 101 | |||
| N | 753 | |||
Notes: Targeting missed or poorly serviced customers is the entire competitive strategy for 17 percent of small employers.
