» Training Employees, Volume 5, Issue 1, 2005

Think of the employee who fills the most skilled job.

On a scale of one-to-five, where “1” means the employee MUST have such job skills when hired and “5” means you expect the employee to learn them on the job, what skills do you expect the employee to have when hired? If they do not need a skill for the job, just say so. How about:?

5C. (job skill) Knowledge of the goods or services you sell.

Notes: Twenty-four (24) percent of small employers (employing 5 to 250 people) expect that employees in their most skilled job, when hired, will have all the knowledge of the goods and services the business sells that they will need (Q#5C).