2. Compared to six months ago, are you personally spending a lot more time, a little more time, a little less time, or a lot less time courting customers or potential customers, or has there been no change?
|1||A lot more||21|
|2||A little more||16|
|4||A little less||3|
|5||A lot less||3|
Notes: Twenty-one (21) percent of small employers personally spend a lot more time courting customers or potential customers now compared to six months ago.