NFIB: The Voice of Small Business - National Small Business Poll

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Telecommunications

Questions - 1 to 10 of 49

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All	Q#	Top 100	Question
	1		Approximately how many telephone lines do you have coming into your business?
	2		Do you have local telephone service and long-distance service with one provider or do you have them from different providers?
	3		Compared to three years ago, is there much more, slightly more, about the same, slightly less, or much less competition for your LOCAL telephone business?
	4		In the last three years, have you or someone on your behalf, shopped for a new supplier of LOCAL telephone service?
	4 Aa		(dissatisfaction with local service) The amount you were paying.
	4 Ba		(dissatisfaction with local service) The lack of service options.
	4 Ca		(dissatisfaction with local service) Changes made in service without your prior knowledge or consent.
	4 Da		(dissatisfaction with local service) The general level of service including service interruption, repair, billing problems, can’t reach a live representative, etc.
	4 Ea		(dissatisfaction with local service) The provider merged or was getting out of the business.
	4 Fa		(dissatisfaction with local service) You wanted to consolidate telecommunications services with one provider.

Volume 4, Issue 8, 2004
ISSN - 1534-8326

William J. Dennis, Jr.
NFIB Research Foundation

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