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Questions - 21 to 30 of 49

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8  d 

In the last three years, have you or someone on your behalf, shopped for a new supplier of cell phone services?

8 1dA

(reason shopped for new cell phone) You needed a different plan.

8 1dB

(reason shopped for new cell phone) You wanted to upgrade technology or options.

8 1dC

(reason shopped for new cell phone) Of changes made to the plan without your prior knowledge or consent.

8 1dD

(reason shopped for new cell phone) Of poor service, weak signals, or dropped calls.

8 1dE

(reason shopped for new cell phone) The provider merged or was getting out of the business.

8  e 

Did you eventually change providers?

8  e1

Did you have to pay a contract termination penalty?

8  f 

Was the reason you didn’t shop because you were satisfied with your cell phone service provider, because there were no real alternatives, or because you had more pressing matters?

8  g 

How many providers of cell phone service are you aware of in the area where you do business?

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Volume 4, Issue 8, 2004
ISSN - 1534-8326

William J. Dennis, Jr.
NFIB Research Foundation



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