Questions - 21 to 30 of 39
Within the last three years, have you changed your principal financial institution?
In what year did you change?
(reason for change) You wanted more stability in account managers.
(reason for change) You could more easily satisfy your credit needs.
(reason for change) You needed more or different services than offered by your old bank.
(reason for change) It offered better loan terms or interest rates.
(reason for change) You were treated like a stranger at the old bank.
(reason for change) It had a better quality of service.
(reason for change) It had a better location.
(reason for change) It charged more reasonable bank fees.
Volume 5, Issue 8, 2005 ISSN - 1534-8326
Jonathan A. Scott Temple University
William C. Dunkelberg Temple University