NFIB: The Voice of Small Business - National Small Business Poll

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Bank Competition

Questions - 11 to 20 of 39

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All	Q#	Top 100	Question
	3 Ab		(reason for dissatisfaction) Turnover in account managers a reason for your dissatisfaction.
	3 Bb		(reason for dissatisfaction) Your credit needs not satisfied a reason for your dissatisfaction.
	3 Cb		(reason for dissatisfaction) The fact that you needed more or different services a reason for your dissatisfaction.
	3 Db		(reason for dissatisfaction) The fact that you wanted better loan terms or interest rates a reason for your dissatisfaction.
	3 Eb		(reason for dissatisfaction) The fact that you were treated like a stranger a reason for your dissatisfaction.
	3 Fb		(reason for dissatisfaction) Poor quality of service a reason for your dissatisfaction.
	3 Gb		(reason for dissatisfaction) An inconvenient location a reason for your dissatisfaction.
	3 Hb		(reason for dissatisfaction) A merger or acquisition a reason for your dissatisfaction.
	3 Ib		(reason for dissatisfaction) Bank fees getting out of hand a reason for your dissatisfaction.
	3 c		Was the most important reason that you did not shop because:?

Volume 5, Issue 8, 2005
ISSN - 1534-8326

Jonathan A. Scott
Temple University

William C. Dunkelberg
Temple University

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